Freelancers using Google Calendar in Enugu
Freelancers using Google Calendar in Enugu
Sign Up
Post a job
Sign Up
Log In
Filters
2
Projects
People
Onyedikachi Michael
Enugu, Nigeria
SaaS Support & Outbound Automation Specialist
Follow
Message
SaaS Support & Outbound Automation Specialist
0
A broken booking process costs you revenue. I specialize in managing and optimizing calendar booking ecosystems to ensure a frictionless experience for your prospects, keeping your sales pipeline moving efficiently without scheduling conflicts. What I Do in This Work: Multi-Platform Calendar Configuration: I set up, sync, and maintain clean booking interfaces using Calendly, Acuity Scheduling, Vagaro, and Picktime to align perfectly with your availability. Automated Workflow Optimization: I build out automated reminder sequences, email/SMS confirmation triggers, and custom intake forms so leads are fully pre-qualified before they ever hop on a call with your team. Time-Zone & Link Management: I manage precise availability rules, buffer times, and multi-team round-robin routing to completely eliminate double-bookings and missed appointments. CRM Syncing: I integrate your calendar tools directly with your CRM or team communication channels (like Slack) so new meetings log customer data instantly.
0
20
1
I build advanced data-driven outbound setups that completely skip generic mass emailing in favor of dynamic, data-enriched messaging. By combining advanced scraping and enrichment tools with powerful CRM pipelines, I build prospecting engines that deliver incredibly high response rates and flawless pipeline visibility. What I Do in This Work: Advanced Data Enrichment: I leverage Clay to scrape deep data points, find verified business emails, and extract personalized hook fields (like recent company news or LinkedIn milestones) completely automatically. High-Converting Outbound Automations: I set up multi-step cold email campaigns in lemlist and Apollo.io (http://Apollo.io), utilizing advanced conditional logic tags so every single message feels 100% bespoke and hand-written. CRM Integration & Mapping: I map out data handoffs seamlessly to Close CRM, ensuring every lead response, meeting booked, and follow-up track is auto-logged without data leaks. Deliverability Optimization: I handle the technical backend including setting up tracking domains and sequencing delays to keep your emails out of the spam folder.
1
64
2
While you're building your business, customer support shouldn't be an afterthought. I manage high-volume help desk ecosystems to keep resolution times low and customer satisfaction scores hitting the roof. I specialize in organizing chaotic support queues, configuring airtight ticket automation workflows, and providing empathetic, human-centric support that protects customer retention. Hands full and feeling the heat? I step in to handle the chaos so your team can breathe. What I Do to Keep Your Support Bulletproof: Ticket Pipeline Management: I triage, tag, and resolve incoming user requests across Zendesk, HubSpot, and Intercom to ensure no client question slips through the cracks. Your inbox won't look like a market square. Workflow Automation: I implement automated ticket routing, custom views, and trigger rules to speed up internal response times and streamline team productivity. De-escalation & Canned Responses: I draft clear, highly professional canned templates and macros to address critical system issues or logistics delays calmly and effectively. When things go south, I use tactical empathy to keep the customer calm. SLA Maintenance: I monitor support queues closely to consistently hit internal response and resolution time targets. 'The tongue that defends the home doesn’t need to shout' I make sure your system works perfectly behind the scenes so your brand reputation stays protected.
2
105
1
I build high-converting, automated outbound sales engines designed to put qualified meetings directly onto your calendar. Instead of relying on generic email blasts, I combine precise audience filtering with highly personalized messaging to engage your exact target market. What I Do in This Work: Target Audience Mapping: I use LinkedIn Sales Navigator and Apollo.io (http://Apollo.io) to build laser-targeted prospect lists based on your specific Ideal Customer Profile (ICP) filtering by industry, company size, geography, and exact decision-maker titles. Data Hygiene & Verification: I verify every single corporate email address to ensure deliverability, keeping bounce rates safely below 5% to protect your domain reputation. Multi-Channel Sequence Setup: I build and schedule strategic, multi-step outreach sequences inside Lemlist and Apollo, leveraging personalization tokens so every message sounds authentically human. Appointment Setting: I manage active replies, handle initial objections, and seamlessly guide warm prospects to book a time slot through your Calendly link. The Result: A predictable stream of sales opportunities and qualified business meetings booked without your team having to lift a finger.
1
70
Google Calendar
(1)
Follow
Message
Explore people
