Business Workflow Automation Projects in BengaluruBusiness Workflow Automation Projects in BengaluruBuilt a retrieval-augmented generation chatbot for a blockchain/digital ecosystem client whose product documentation was scattered across files, leaving users and internal teams with no fast, reliable way to get answers. The bot pulls strictly from the client's own docs ā a Google Drive folder acts as the single source of truth, where any file created or updated is automatically downloaded, chunked, embedded with Cohere, and upserted into a Supabase vector store, so the knowledge base stays current without manual re-indexing.
The chat agent, running on a Groq-hosted LLM for fast responses, is instructed to always query the vector store first, optimizing each user question into a targeted search before answering ā and it's explicitly constrained to respond only from retrieved data, admitting when nothing relevant is found rather than guessing.
Postgres-backed chat memory keeps context across a session, so it handles natural follow-ups instead of treating every message as a fresh conversation. The result: a self-updating support assistant that answers accurately and never fabricates product details. Built a collection of AI-powered business automation systems focused on solving real operational problems.
Projects included:
š AI Customer Support Assistant
An OpenAI-powered support system that answers customer questions using company documentation, FAQs, and knowledge bases while reducing repetitive support workload.
š AI Lead Enrichment & CRM Automation
Automated lead qualification, enrichment, CRM synchronization, and outreach workflows to improve sales efficiency and conversion rates.
š AI Business Operations Automation Suite
Centralized automation platform for internal operations, reporting, document processing, notifications, approvals, and workflow management.
š AI Document Processing & Workflow Automation
AI-powered document extraction, classification, validation, and routing system designed to eliminate manual data entry and processing bottlenecks.
Tools & Technologies:
⢠OpenAI
⢠AI Automation
⢠Workflow Automation
⢠Java
⢠Spring Boot
⢠PostgreSQL
⢠REST APIs
⢠CRM Integrations
My goal is to build AI systems that automate repetitive business processes, reduce operational costs, and help teams scale more efficiently.