Obi Divine Micheal (Dave danzzyk)
Fintech Writer for Startups | Blogs, UX & SEO
I rewrote confusing payment failure messages for a fintech app called FinPay.Problem: User see"Transaction declined: error 402" and don't know what to do. They abandon payment.My solution:
- Changed technical errors to human language: "Your card was declined. Check your card number or try another card"
- Added clear next steps: "Check funds, retry, or contact bank"
- Created 3 types: Failed, Success, and Help messages
- Made them friendly and actionableResult: Reduced user frustration and payment abandonment.
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I simplified the KYC verification flow for a Nigerian fintech app to help users complete identity check in under 2 minutes.Problem: Users were dropping off during KYC because instructions were confusing and too technical.
What I did:
- Rewrote all KYC screens in simple, friendly English
- Changed "Upload government-issued ID" to "Upload your NIN or Driver's License"
- Added clear error messages: "Your photo is blurry, please try again"
- Wrote success message: "You're verified and ready to go!"
Result: User completion rate increased and support tickets dropped.This project shows my skill in UX Writing and making fintech easy for everyday Nigerians.
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Opay for Business - Fintech Blog Post
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Fintech Writing Portfolio by Dave DanzzykyFintech.Project 1: How Nigerian Fintechs Are Solving Payment Delays - SEO Blog Post
Project 2: UX Writing for Fintech Apps - Microcopy That Converts
I help fintech startups write clear blogs and app copy that users understand.
Skills: SEO Writing, UX Writing, Fintech Blog
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