This portfolio showcases automation systems and SaaS integrations designed to eliminate manual work and streamline operations.
Projects include:
• Intercom AI support automation – workflows that route conversations, trigger responses, and reduce repetitive support tasks.
• Lead capture + support routing – visitor workflows that collect lead data and route conversations to the correct team.
• SaaS data connectors + API integrations – webhook-based integrations syncing customer, order, and refund data.
• POS prototype with Stripe – tablet-style checkout built with React and a Node/Express backend.
These projects demonstrate experience designing automation workflows, integrating SaaS platforms, and building reliable API connections.
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6
Built a tablet-style POS prototype integrating Stripe payments with a custom backend API.
This system simulates a real checkout flow including cart management, subtotal calculation, and automated payment processing using Stripe’s API.
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16
Implemented data connectors between multiple SaaS tools to allow systems to share information automatically.
Configured API connections and webhook-based data pipelines to sync data between platforms, eliminating manual entry and improving workflow efficiency.
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28
Designed automated workflows for handling new customer conversations, lead capture, and support routing using Intercom automation tools.
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37
Implemented automated customer support workflows using Intercom and AI agents. Configured conversation routing, automated responses, and AI guidance to reduce manual support work and improve response time.
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46