In this Loom, I show my automated feedback analysis workflow to analyze guest feedback in real ti...In this Loom, I show my automated feedback analysis workflow to analyze guest feedback in real ti...
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In this Loom, I show my automated feedback analysis workflow to analyze guest feedback in real time using AI, detect sentiment, generate summaries, and alert staff to negative responses. I use Google Forms for data collection, Google Gemini for structured JSON output, Make for automation, a JSON module, Google Sheets, and Gmail. Gemini returns sentiment categories and a short summary, and Sheets updates the correct row by timestamp. If sentiment is negative, Gmail sends an immediate alert. I also address Gemini availability with paid plans, alternative models, and fallbacks.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started