The Smart City Resident Portal project consists of several integrated systems aimed at improving the quality of life for residents and staff within a smart city. The Residence Portal is a comprehensive admin panel that manages complaints, service requests, stores, and the Islamic Center, providing an easy-to-use interface for admins. It features role-based access control for different user levels such as Super Admin, Admin, and Staff, ensuring secure access to sensitive data. A real-time push notification system keeps users informed about complaint status updates and service requests.
The Smart City Residents Mobile App utilizes secure REST APIs built with Laravel to allow residents to file complaints, request various services (such as maintenance, cab, and internet), and track the progress of their requests. It also includes complaint history and status updates to improve transparency.
For staff management, the Smart City Staff Mobile App enables staff to manage complaints and service requests through APIs. The app supports task assignments, complaint resolution workflows, and status updates. Push notifications ensure that staff stay informed of new tasks and changes in real-time.
The Smart City Stores & Inventory Mobile App streamlines the management of stores and inventory, enabling storekeepers to process resident orders, track stock, and receive automated alerts when inventory is low. This ensures efficient stock management and timely restocking.
Finally, the Smart City Delivery Mobile App provides APIs for delivery riders to receive and complete orders, track delivery status in real-time, and receive push notifications for new delivery requests, ensuring smooth logistics and fast delivery.