For the owner: he only handles the exceptions
→ His whole day on one screen, live: who's next, who confirmed, who's late.
→ A cancellation is offered automatically to the waitlist, with a 30-minute hold that passes to the next person if unclaimed.
→ Reminders 24 h before, reconfirmation 3 h before, a thank-you after the cut and a rebook nudge 3 weeks later, all generated on their own, in each client's language.
→ Clients with 2+ no-shows (and Saturday bookings) leave a small deposit. Free cancellation up to 3 hours before.
→ Walk-ins in two taps, blocked hours, client history, and an impact card showing time and bookings saved, with every assumption visible.