Work @ Bitwala as UX and Product Engineer

Check it out That was fun!

Three months of building, backed by a solid round of user research – and the results paid off.

What we tested:

✅ Onboarding: Was it quick and frictionless? Did users grasp the key details without cognitive overload?

✅ Home & Dashboard: Where do they click first? How long do they pause before acting? How quickly do they find what they need, and what do they prioritize?

✅ Errors: Are the messages clear and well-timed, or contradictory? Do users hit dead ends with no clue what went wrong?

There is a ton of actionable insight in watching real users navigate your product – helping them achieve their goals smoothly is what ultimately drives revenue.

Second Chapter is a skin for video podcasts that reads like a book. Long conversations need structure, so the timeline is split into chapters, the control card always shows the current chapter with a roman numeral, and a "Contents" list works like a table of contents: one tap jumps to any part of the story. Instead of translucent glass that changes with every frame, the controls sit on an opaque paper card with ink text, so contrast stays high over the brightest or darkest footage. It is built for listening: 15-second skips, one-tap speed, captions lifted above the card, 44px touch targets on phones, double-tap to skip on touch, full keyboard support with visible focus, and every transition switched off with reduced motion.