I built a GoHighLevel workflow that can read a customer review and decide what should happen next...I built a GoHighLevel workflow that can read a customer review and decide what should happen next...
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I built a GoHighLevel workflow that can read a customer review and decide what should happen next.
Here’s how it works:
A new review comes in from Google or Facebook.
🤖 AI analyzes the review.
It determines whether the customer is positive, negative, or neutral.
Then the workflow takes the appropriate path automatically.
Happy customer? → Continue the reputation-building process.
Unhappy customer? → Flag the review, create a task, and give the business an opportunity to follow up.
Neutral review? → Handle it differently instead of treating every review the same.
No more manually checking reviews one by one and deciding what to do next.
AI makes the decision. Automation handles the next step.
That's the direction I'm taking with reputation management:
Don't just collect reviews. Build a system that understands them.
The interesting part isn't just getting more reviews.
It's building a system that knows what to do with the feedback once it comes in.
What would you automate if your business had a system like this?
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