High-Volume Client Portfolio & Revenue Management
I look after a large group of important business clients and help them every day. I am the main person they talk to when they need help, have questions, or want to fix a problem.
What I achieved:
Kept clients happy so they stayed with our company for a long time.
Met my goals every single day by helping 4 to 7 clients renew or upgrade their plans.
Worked smoothly with other teams in my company to solve client problems quickly.
One of the best ways I've been recapping projects is through my own impact reports but I think I'm going to try transforming it even more.. stay tuned!!
People don't download features, they download feelings. Miles Ahead Tennis had a great DMV tennis app with smart matching, 2,400+ mapped courts and pro coaching. What they needed was a feed that made people want in.
I built the strategy first: three pillars (Coaching, App...