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Opal Barnes
Remote Sales & Client Relationship Specialist
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Chicago, USA
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Chicago, USA
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High-Volume Client Portfolio & Revenue Management Managed day-to-day relationships and communication for a high-volume portfolio of healthcare and financial accounts. Acted as the primary point of contact to build trust, handle client concerns, and guide partners through complex choices. Key Results: Maintained a top-tier retention rate by handling complex account objections calmly and professionally. Consistently hit and exceeded pipeline metrics, securing 4 to 7 account renewals and expansion milestones daily. Collaborated cross-functionally with internal compliance and support teams to resolve issues smoothly.
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