Hire Expert in People Ops & Remote Team Scaling Solutions

Hire Expert in People Ops & Remote Team Scaling SolutionsHire Expert in People Ops & Remote Team Scaling Solutions

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Ana Mendes

• 1d

After 10+ years working across People Ops, HR, and AI Data Operations, I've learned that most operational problems aren't technical. They're human.

Unclear processes, inconsistent communication, teams that don't feel supported. That's where things break down.

That's also where I work best.

If you're building or scaling a remote team and need someone who brings both the people instinct and the operational structure, I'm available for fractional and project-based work.

projectcoordinator operationscoordinator processimprovement

Ana Mendes

• 1d

Managed operational coordination across multiple AI data projects in a fully remote environment. Centralised project information, adapted and clarified AI guidelines for contributors, and tracked tasks across all active project phases. Identified operational gaps and friction points before they escalated, maintaining quality control and information alignment across distributed teams. Integrated AI tools to accelerate repetitive workflows including drafting, summarisation, and document organisation.

Project Management Operations Management Operations ChatGPT Slack Asana Google Workspace Studio

Ana Mendes

• 1d

Designed and managed the end-to-end onboarding workflow for 20+ remote contributors at an AI data operations company. Built the full process from scratch: welcome communications, Slack engagement messages, project kickoff sessions, structured guides for each project phase, and supporting documentation. Ensured consistent understanding and reduced ambiguity across a distributed remote team.

Project Management Operations Management Operations Slack Asana Google Workspace Studio

Ana Mendes

• 1d

Led and supported teams in two distinct contexts. At Workplace Options, inherited a small exhausted and demotivated team doing highly manual work. Built trust, provided direction and support, and sourced an automation vendor that reduced workload and increased team motivation without additional hiring. At Scale AI, coordinated the Portuguese language branch across multiple AI projects, managing a team of trainers through refresher sessions, common error identification, guide refinement, feedback forms, and individual and collective feedback. In both cases, the consistent outcome was the same: teams that felt supported, trusted, and motivated to do their best work.