Enhancing Client Service with AI-Driven Outreach AutomationEnhancing Client Service with AI-Driven Outreach Automation
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I've been steadily building a system to help me service my clients better and make sure nothing falls through the cracks.
The biggest differentiator? It holds full context about who I am and what I do best. So when I open a terminal, find a project on Contra, and start outreach, the system already knows my voice, my work history, and what makes a good fit. I still make sure every proposal is on point before shipping, but the scaffolding is already there.
Beyond initial setup, I keep it lean: faster models for quick pulls (Haiku), smarter ones (Sonnet) for judgment calls. Built on top of Nate Herk's AIS-OS template and Andrej Karpathy's LLM Wiki pattern, two frameworks that help LLMs hold context across sessions without losing the thread.
Today I asked Claude (and Gamma) to map out what we've built over about a week. See what it generated below.
Most of the connections to @Contra HQ and other tools run via MCP, basically live data pipes that let the system read my calendar, inbox, meetings, and revenue without me having to copy-paste anything.
This is the part I think is most underrated: two of the skills (/audit and /level-up) exist specifically to find gaps in the system and ship one improvement per week. It means you're building something that gets better the more you use it.
What do you think? What would you add to a setup like this?
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Incredible
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