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Two clients relied on outdated batch segmentation for content personalisation. I developed content strategy and editorial frameworks for AI-powered personalisation: adaptive onboarding content paths for different user personas, NLU-driven learning path content tailored by role and performance, and privacy-compliant content aligned with ISO/IEC 27701 standards across web, mobile, and email.
Results: 60% increase in course completion. 33% reduction in bounce rate. 47% improvement in module completion. 31% increase in monthly retention.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started