Manual process: Incoming emails for the business were being manually read, categorized, and forwarded to the right department slow, inconsistent, and easy to misroute during busy periods.
What I automated: Built an intelligent email routing system in n8n using an AI Agent node that classifies incoming emails across five department categories and routes them automatically. Deployed and adapted this for two businesses. Jovals Technologies and Smarties Retail Store. Tailoring the classification logic to each one's departments.
Measurable outcome: Reduced average response/routing time from 5 hours to 10 minutes, cut misrouted emails by 70%, track orders and emails not responded to.
With five department categories, I'd test emails that contain two requests, such as a billing question and a delivery problem. Does your agent assign one owner and flag the second request, or split the email into tasks?
An AI workflow that reads every incoming email, sorts it into 6 categories, and takes the right action automatically.
The problem: businesses lose time and leads because customer emails are mixed with promotions, job alerts, and security emails.
What I built:
Gmail Trigger that picks up each new email
AI Text Classifier (Google Gemini) with 6 categories: Security Alert, Promotions, Jobs, Personal, Payments, and Client Inquiries
Automatic Gmail labels for every category
Google Sheets log for jobs, leads, and payments
AI information extraction for client emails (name, phone, service, budget)
AI-written reply drafts for client emails, saved as drafts so a person approves every reply
Instant Discord alerts for security, payment, and client emails
Tools: n8n, Google Gemini, Gmail, Google Sheets, Discord
This project is a working demo built on my own inbox. The same system can be adapted to any business email, such as travel agencies, event venues, stores, recruiters, and consultants.
GoVista Journeys - A travel landing page designed to make people dream of their next destination.
A travel company based in Leicester, UK, needed a visually engaging landing page to showcase its destinations and travel experiences while its larger website was being prepared.
The goal was simple: make a strong first impression through beautiful travel imagery, a clean layout, and a design that makes people want to explore more.
Because in travel, the journey can begin long before the booking. ✈️
What catches your attention first on a travel website: the images, the destinations, or the overall design? 👇
Clean flow. The part I'd watch is the "maybe" pile: couples often share one email or one phone, so a strict duplicate check can silently drop a real second lead. I'd send those to a review tab in the Sheet instead of skipping them. What does yours do with a likely-but-not-certain match?