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Custom Airtable CRM and invoicing platform. I wanted one place for clients, projects, tasks and invoices instead of three separate tools, so I built an Airtable base with automated invoicing and a Make.com layer that files invoice emails and PDFs, which cut admin time by 90%. Full case study: https://klaracondac.com/work/airtable-crm-invoicing-system
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Built an n8n automation that recovers missed customer calls, starts an AI conversation, checks CRM context, routes urgent requests, and tracks callback SLAs until the customer is handled.
nice that it tracks the callback until someone actually handles it. which businesses is this built for, trades or more like clinics
Automated AI Lead Management & Smart Escalation System
Built an end-to-end customer inquiry automation using n8n, Tally Forms, Google Sheets, and Google Gemini LLM.
• Captures customer submissions via Webhooks and logs details (Name, Email, Phone, Inquiry) into Google Sheets.
• Generates personalized AI responses using Google Gemini Chat Model.
• Implements conditional routing (If Node): Standard inquiries receive instant automated replies, while complex customer questions trigger an immediate direct escalation email to the business owner.
#n8n #Automation #AI #GoogleGemini #LeadGeneration #GoogleSheets #CustomerSupport
Stage 3 of the AI Lead Intelligence Engine is live.
HOT leads now receive an automatic AI voice call within 90 seconds of form submission, powered by Vapi.ai. The AI agent qualifies the lead, asks discovery questions, and attempts to book a meeting. No human involvement at any stage.
Full pipeline: Lead capture → AI scoring → Personalized email → AI voice call → CRM logging.
Built on n8n, Vapi.ai, Gemini AI, Gmail API, and Google Sheets.
Calling within 90 seconds is where most of the conversion lift comes from, so that's a smart stage to automate. How are leads reacting once they realise it's an AI on the line? I'd want a quick path to a human when someone asks for one.