I designed Arzepak to fix the "ghost listing" crisis in the property market. By implementingI designed Arzepak to fix the "ghost listing" crisis in the property market. By implementing
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
I designed Arzepak to fix the "ghost listing" crisis in the property market. By implementing a WCAG-compliant design system and a "trust-first" UI with verified badges, I reduced search fatigue and improved lead quality.
Role: UX Strategy, Product Design, and Scalable Architecture.
Abhiram's avatar
Tackling “ghost listings” through trust signals is smart — that’s a real conversion killer in marketplaces. Curious: did verified badges move CTR more, or did they mainly improve lead quality downstream?
Mohsin's avatar
Great question! While we saw a 15% bump in CTR, the real win was downstream. Verified badges acted as a trust-filter, significantly increasing high-intent inquiries and reducing the 'bounce rate' caused by ghost listings. It shifted the focus from high volume to high quality.
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started