Caspar Health is a German digital rehabilitation platform connecting clinics, doctors, therapists, and patients through certified aftercare programs. Trusted by 260+ clinics and 350,000+ patients, with 97% satisfaction — but none of that mattered if people couldn't figure out whether the platform was even for them.

At Yumeda Studio, we worked as a team of three designers in a fast-paced, constantly changing environment on the UX end-to-end of the B2B-facing website. One of the biggest challenges was designing for four distinct audiences — clinical institutions, doctors, therapists, and patients — each arriving with different questions and different levels of digital confidence. The platform was content-heavy by nature so managing high information density through clear hierarchy and progressive disclosure wasn't just a design choice, it was a constraint that had to be solved from the beginning.

One of the trickiest parts was eligibility. Patients often couldn't tell if they qualified for a program, which caused drop-off before they even reached intake. We introduced a guided quiz system to solve this, alongside GDPR-compliant consent flows that felt like a natural part of the journey rather than a legal hurdle.

Deliverables: UX Research · UX Design · UI Design · Information Architecture · Accessibility · Multi-Audience Strategy · Development Handoff · Q&A