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I once watched users silently disappear from our app without knowing why. We guessed. We assumed. We redesigned based on hunches. But churn kept climbing.
Then we asked one simple question: "What would make you stay?"
That moment changed everything.
Most founders never know why users leave. We were losing 34% within the first month with no idea why.
So I created a retention survey appearing right before churn moments. Churn dropped 41% in three weeks.
Your churning users hold the answers. Ask them before they leave. Listen to their hesitations. Then act on it.
The difference between losing users and keeping them isn't guesswork. It's asking the right question at the right time.
Every user who leaves sends a signal. Most companies ignore it. The ones who don't? They win.
What I was discussing with my CEO just last week, totally agree to this 👍
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Good Layout
233 pts on Contra.
Numbers are cool. Reputation is better.
Top 1% doesn’t happen from one viral post - it’s built in deadlines met, revisions handled, and projects that actually convert.
Grateful for the clients. Focused on the next level!
That's actually a great score! Congrats Blahomyr! I am at 175 though 😊
I remember about 2 months ago when the CEO of Amplify saw one of my works here on contra and he fell in love with it and these is the result of one of his products I was contracted to redesign for them . What do you think guys ?
Strong redesign 👏 The improved hierarchy & spacing immediately change how the interface feels. Clear example of structure driving perceived quality.
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