This project focused on reviewing and improving the eCommerce strategy of a premium skincare Shopify store.
The main goal was to create a clearer shopping structure and stronger customer journey across a large catalog of skincare products. I analyzed how products were grouped, how customers navigated the store, how collections were presented, and how promotional offers supported the buying process.
My work focused on identifying opportunities to improve product discovery, category structure, customer experience, and overall store organization.
Key areas covered:
• Shopify store strategy
• eCommerce consulting
• Product and collection structure
• Customer journey review
• Navigation strategy
• Product discovery
• Promotional planning
• Store organization
• Mobile shopping experience
• Conversion-focused recommendations
The result was a clearer eCommerce strategy designed to help customers find suitable skincare products more easily while supporting a smoother and more professional shopping experience.