Prisma Optical: OCR Quotes and Feasible Same-Day BookingPrisma Optical: OCR Quotes and Feasible Same-Day Booking
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From “How much are my lenses?” to “You’re booked.” — without the WhatsApp back-and-forth. 👓
I built Prisma Optical, a self-service quote and booking experience for a fictional independent optical store in Curitiba, Brazil — inspired by a real experience I had buying prescription lenses.
Customers can upload a prescription, extract its values with OCR, add their frame and preferences, compare relevant lens options, and book a feasible store visit.
The key difference is that Prisma doesn’t treat availability as an empty calendar slot. Its Same-Day Promise checks lens availability, lab capacity, the production queue and the daily cut-off before offering a time.
On the store side, the team receives a qualified request instead of starting another WhatsApp conversation, and the same booking continues through production until the glasses are ready for pickup.
Automate the routine. Escalate the exceptions.
Jefferson's avatar
A little more context about the fictional client 👓
Prisma Optical is a small independent optical store in Curitiba, Brazil, with an in-house lens lab.
The same team serving walk-in customers also handles online quote requests. Many customers already own a frame and contact the...
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