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I co-designed High Drop Sum (HDS), a KPI that tracked attendance drops class by class in a free 10-day intro course, with yellow and red alerts that triggered tiger team outreach. I mapped every department’s touchpoints, cut early sales pressure, and led the data analysis. Course attendance rose 10%, with fewer cancelled cohorts.
Connecting attendance alerts to a defined outreach action makes the metric useful for the team. Did the response differ between someone missing one class and a cohort showing a repeated drop? That distinction could help separate an individual access issue from a problem in the course journey.
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Shopify Abandoned Cart Recovery Automation 🛒
Ever wondered how many potential orders an online store could miss when customers add products to their cart but leave without completing checkout?
I built an abandoned cart automation workflow using Activepieces, Shopify, Google Gemini, Gmail, and WhatsApp Business.
⚙️ How It Works
🛒 Cart Trigger: Detects an abandoned checkout event from Shopify.
🔀 Conditional Routing: Routes the workflow based on configured conditions.
🤖 AI-Powered Messaging: Gemini generates a personalized reminder message.
💬 WhatsApp Reminder: Sends a cart reminder through WhatsApp Business.
📧 Email Reminder: Sends a follow-up email to encourage the customer to complete checkout.
💡 How It Can Help E-commerce Businesses
Remind customers about products left in their carts.
Reduce repetitive manual follow-up work.
Make customer communication more consistent.
Create an opportunity to recover potentially lost sales.
Tools Used: Activepieces | Shopify | Google Gemini | Gmail | WhatsApp Business
Project Type: Personal Automation Project
I built this workflow to demonstrate how automation can support abandoned cart recovery for Shopify and D2C businesses.
Interested in automating your store's customer follow-ups? Let's connect.
The 30–60 minute delay then 24-hour follow-up is a sensible cadence. The part I would harden next is the stop conditions: once the cart converts or the customer replies, every channel should cancel, and WhatsApp especially needs a clear opt-in trail before the first send....
This analytical fintech project features a dashboard that presents key statistics and supports essential money-management tasks, including adding funds, transferring money, and sending payments.
"Engineered an automated data-cleansing framework to audit, normalize, and restructure high-error transactional records. By resolving systemic data anomalies—including string irregularities, duplicate entity entries, schema mismatches, and null variances—this pipeline elevated raw, unreliable logs into clean, decision-ready assets primed for business intelligence modeling."
