Pharmaceutical B2B Scaling & Operations Title: Scaled a Pharma Company from 1 Client to 1,000+ Partners Across the Caribbean

Description: As VP then COO of Zimmer & Company, I helped grow a pharmaceutical distribution business from a single client to over 1,000 pharmacies, hospitals, doctors, and medical institutions across Jamaica, Trinidad, Bahamas, and beyond. I built all sales systems, compliance frameworks, inventory processes, and logistics workflows. I managed hybrid and remote teams, negotiated contracts with manufacturers, hosted 24+ radio segments as a brand education initiative, represented the company in international televised media, and planned conferences and expos regionally. When COVID hit I led a full business pivot from CBD distribution to PPE , maintaining complete operational continuity without losing a single client.