The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Just built a clinic automation system that eliminates manual patient communication entirely.
What was happening before:
❌ Staff calling patients one by one to confirm
❌ Forgetting to send reminders
❌ No follow-up after appointments
❌ Patient data scattered everywhere
What happens now:
✅ Appointment booked → WhatsApp confirmation fires instantly
✅ 24hrs before → Automatic reminder sent
✅ Patient replies YES/NO/HELP → System routes response automatically
✅ Visit complete → Thank you + review request sent automatically
✅ Everything logged in HubSpot and Google Sheets
Built using: Make.com · WhatsApp Business API · Google Sheets · HubSpot
Time to build: 7 hours
Time it saves the clinic: 3+ hours every single day
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Trending
retrofuturism
Share your favorite designs from the past exploring the distant future. Or your own take on the aesthetic 🚀
halftone
Dots. Texture. Grain. Let's see your designs using the halftone technique.
Midjourney
Creatives are showing off what they're making with Midjourney.
colorgrade
Video editors sound off: How do you enhance the mood of your video in color grading?
Related posts
My recent client is an Australian printing firm.
They already had clients coming in.
The problem was what happened after the agreement.
When a client agrees to payment terms, every delay matters.
A payment process that sits waiting for someone to follow up can slow down the entire client journey. And when clients experience unnecessary delays, it can affect more than cash flow. It can affect their confidence in the business.
So I built an Agreed Payment System in Make.com designed around the client journey.
The goal wasn’t simply to automate emails.
It was to create a process that keeps agreed payments moving, keeps communication consistent, and reduces the amount of manual follow-up required from the team.
The workflow takes the agreed payment process and routes it through the appropriate steps, conditions, and Gmail communications.
The system helps keep the process moving.
And this is where my background in sales development and client retention comes into the automation work.
I don’t look at automation as:
Trigger → Action → Done.
I look at it as:
Lead → Sale → Client → Experience → Retention → Repeat business.
Because getting a client is only part of the job.
You also need systems that make it easy for that client to keep doing business with you.
Sales development + client retention + workflow automation.
That’s the intersection I build around.
The handoff after a client agrees to terms is where many service businesses leak cash flow. Automating follow-up there is a practical B2B wedge because it ties the workflow directly to revenue.
WhatsApp Booking Automation
Built a fully automated WhatsApp booking system for The Quarterdeck using custom coding and the WhatsApp Cloud API.
Customers can check real-time availability, select dates and time slots, book courts, and receive instant confirmations — while bookings are automatically synced with Google Calendar and Google Sheets.
No AI — pure custom-coded booking logic and automation. 🚀
Awesome project
Real estate businesses often lose potential clients due to missed calls, delayed responses, or inefficient manual follow-ups.
Thus I built this project to demonstrate how AI can automate the entire front-desk experience , from first contact to lead qualification and follow-up , to booking appointment with a human agent.
