Rethinking Company Operations Around AIRethinking Company Operations Around AI
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I stopped hiring people to fix operational problems.
I took part in Anthropic's AI Interviewer study. One AI asked the questions; another helped me answer in English. The conversation became a summary of what I've been doing in my own business: not adding AI to the company, but redesigning the company around it. Over time the operations team shrank by roughly 97%.
Also inside: how AI gets convincingly wrong, where I keep a human in the loop, and the question I'd ask any owner:
Don't add AI to your company. Ask whether you would build the same company at all.
Full interview in my portfolio.
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Creatives on Contra have earned over $150M and we are just getting started