Synergy - AI Customer Messaging Platform Designed a customer messaging platform where support tea...Synergy - AI Customer Messaging Platform Designed a customer messaging platform where support tea...
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Dmytro Zelinskyi
pro
• 1d
Synergy - AI Customer Messaging Platform
Designed a customer messaging platform where support teams live all day. When you're handling active chats across Instagram, phone, and web, the interface either helps you move fast or becomes the bottleneck. This one gets out of the way.
#SaaS #MessagingApp #UIDesign #DarkUI #ProductDesign
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Nugraha
• 1d
@Dmytro Zelinskyi Bringing Instagram, phone, and web chats into one dark UI could cut a lot of context switching. How did you surface channel differences without adding visual noise?
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Dmytro Zelinskyi
pro
• 1d
Each conversation has a small channel tag next to the timestamp, it's styled at the same weight as the metadata though. So you know where the message came from. The idea was that the channel matters for context but it shouldn't change how you read or reply to the message. A...
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