Lead Retail Digital Transformation Across Europe in 2 YearsLead Retail Digital Transformation Across Europe in 2 Years
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Led a 2 year multi-market retail digital transformation program across five European countries, modernizing customer-facing processes including order management, returns, warranty, reservations, and customer service. I led teams and supported the project from discovery workshops and requirements definition through implementation, integration, rollout, and stakeholder alignment.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started