The most important feature in my AI agent is the button that says "No." Every agent I ship now la...The most important feature in my AI agent is the button that says "No." Every agent I ship now la...
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The most important feature in my AI agent is the button that says "No."
Every agent I ship now lands its decisions in a queue before anything executes. A human approves, edits, or overrides. Every call is logged, including the ones the human changed — that log is how you find out what the model actually believes.
Clients ask if this slows things down. It does, by seconds. It also turns "we tried an AI agent and turned it off after a week" into "it's been running for months."
Here's how the escalation, override loop and audit trail are built: https://contra.com/p/OegbPPFg-agent-ops-console-the-human-review-layer-for-ai-agents
Jinal's avatar
Logging the human overrides is the smartest part of this. That feedback loop is usually the cleanest way to catch prompt drift before things break silently.
Zahid's avatar
Agreed! The overrides turned out to be more useful than the errors. Errors tell you the model failed; overrides tell you where a competent human quietly disagrees with it, which is the drift that never throws an exception. The pattern I watch for is the same field getting edited...
Jaden's avatar
The override rate is the number I would watch. If it sits near zero for a month the queue has stopped being a review and become a rubber stamp, and it still costs you the seconds.
The other gap I keep hitting is that approval lands on the verb, not the payload. A human approves...
Zahid's avatar
Both of these are the right worries, Jaden.
On the rate: I watch it too, but as a signal about the routing policy, not the reviewer. If overrides on what reaches a human sit near zero, the thresholds are too loose, we're showing people things the agent had right, so we tighten...
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