Built an AI agent that handles access requests end-to-end inside Slack — reviewing, approving, an...Built an AI agent that handles access requests end-to-end inside Slack — reviewing, approving, an...
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Built an AI agent that handles access requests end-to-end inside Slack — reviewing, approving, and notifying automatically.
Manually tracking who requested access to what (and following up over email) was slow and easy to lose track of. I built a Make.com scenario that:
Watches Slack for new access request messages
Shows a typing indicator while the AI Agent processes the request
The AI Agent (Access Request Agent) evaluates the request and decides the next action
Depending on the decision, it logs the request in Google Sheets, sends an email via Gmail, or replies in Slack
Sends a confirmation message back to the requester in Slack
Result: Access requests are now reviewed and routed automatically — no manual follow-up, and every request is logged and answered consistently.
Tools: Slack, Make AI Agents, Google Sheets, Gmail (built on Make.com)
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