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The AI handles all routing automatically.
Thus, manual appointment creation is an edge case, something that happens when a specific customer request or exception requires human intervention.
When that happens, the system surfaces available technicians ranked by fit and shows how much distance and time the appointment adds to their route for that day. The manager picks from a ranked list rather than guessing.
The typography and color choices were made with one thing in mind: the platform needs to feel embedded in whatever system the client is already using rather than standing out as something foreign. We kept everything deliberately neutral.
Light and dark mode both follow the user's system preference automatically.
the ranked technician view makes the exception path feel really clear. did you test this with dispatchers first?
Top-notch design.
Amazing work!
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