Power BI Dashboard for Telecom: Insights into Churn & RetentionPower BI Dashboard for Telecom: Insights into Churn & Retention
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I Built a Power BI dashboard to analyze customer churn and retention patterns using telecom customer data.
The dashboard provides insights into customer demographics, contract types, service usage, and billing behavior to identify factors driving churn.
Key features include: Churn overview and KPI tracking Contract and billing analysis Service usage impact on churn Customer retention risk analysis
This project demonstrates skills in customer analytics, data visualization, and business intelligence reporting to help organizations improve retention strategies.
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