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I help businesses hire their cheapest, fastest, and most loyal employee: Automation.
Most business owners I talk to are drowning in what I call 'digital paperwork.' You’re spending hours copy-pasting customer info from social media into spreadsheets, manually sending out invoices, or chasing down leads that came in overnight. Every minute you spend doing that is a minute you aren't growing your business or serving your clients.
I don't sell software. I buy your time back.
I look at the repetitive, boring tasks that are slowing your team down and build systems to handle them automatically in the background. If you want to stop bleeding leads, eliminate human error, and scale your business without having to double your headcount.
let’s chat. I’ll map out your bottleneck for free
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Same support inbox, one difference. Left keeps a human on every send. Right lets the AI send on its own once the draft confidence passes 90, refunds and cancellations excluded.
I built both in Relay this week and I still cannot decide.
Would you flip that switch for your own customers, and at what number?
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I'd flip it per topic, not per score. A 90 on a question the AI has answered hundreds of times is safe. A 90 on a question it has never seen is still a guess. Can Relay set a different threshold per topic?
🚨 A dental clinic was losing patients every single day.
Not because of bad service. Not because of high prices.
Because nobody was replying to messages.
Patients messaged on WhatsApp, Messenger, SMS… And waited. And waited. And left.
The clinic owner contacted me with one simple ask:
“I can’t hire someone to reply 24/7. Can you help?”
So, I built them an AI receptionist that never sleeps. 👇
Here’s exactly what it does:
✅ Omnichannel Support: Instantly replies to patients on WhatsApp, Facebook Messenger & SMS — all from one system.
✅ Human-like AI: Google Gemini AI understands the message, detects intent, and replies naturally.
✅ Smart FAQ Handler: Answers questions about services, pricing & clinic hours by pulling live data from Google Sheets.
✅ Automated Booking: Checks availability, blocks double-bookings, and confirms only after saving to the sheet.
✅ Instant Alerts: Notifies the clinic owner instantly via Gmail + Telegram on every new booking.
✅ Smart Reminders: Sends automated email reminders — 2 hours and 1 hour before the appointment.
✅ No-Show Recovery: Detects missed appointments and automatically sends a polite rescheduling email after 12 hours.
The Tech Stack 🛠️:
⚙️ Make.com — Automation backbone
🧠 Google Gemini 2.0 Flash — AI brain
📊 Google Sheets — Live clinic database
💬 Green API — WhatsApp integration
📱 Facebook Messenger API & Twilio — Chat & SMS
✉️ Brevo — Email reminders
📢 Telegram Bot — Owner notifications
💾 Make.com DataStore — Conversation memory per patient
The Result? 📈
Every patient gets an instant, intelligent reply — 24/7. No missed bookings. No forgotten appointments. No manual follow-ups.
The clinic owner now wakes up to confirmed appointments already in the sheet with zero manual effort.
This is what I build for businesses. If you’re still replying manually and losing leads while you sleep — DM me. Let’s fix that. 👇
#MakeAutomation #AIAutomation #NoCode #Makecom #GeminiAI #WhatsAppAutomation #BusinessAutomation #AIReceptionist #FreelanceAutomation #Upwork #Fiverr
Nice build, and very close to a WhatsApp assistant I just built for a dental-clinic use case on the WhatsApp Cloud API. Two things mattered a lot in testing: when a patient asks for a person, the bot has to go completely quiet for that chat until the owner hands it back, and the...
MASTER START — Lead Automation System
Independent product demo of a lead-processing workflow that connects website forms with Kommo, sends manager alerts in Telegram, and handles automated email follow-up with CRM status-based stop logic.
Built and tested with synthetic data.
The CRM status based stop logic is crucial because it prevents sending duplicate emails to leads who already converted. Without that guard, your automation risks annoying customers and cluttering the inbox with unnecessary follow ups.