Taxi Booking and Fleet Management Platform for Transport OperatorsTaxi Booking and Fleet Management Platform for Transport Operators
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iDispatch is a taxi booking and fleet management platform developed for transport companies, hotels and independent drivers. It helps businesses receive ride bookings, assign drivers, track trips in real time, and manage their transportation operations through mobile apps and web dashboards.
Unlike a typical ride-hailing app designed primarily for individual passengers, iDispatch focuses on helping taxi companies and hotel chains operate their own transportation services.
Key features of iDispatch
1. Taxi booking and ride scheduling
Companies and hotels can create ride bookings for their customers, including on-demand, scheduled, and long-distance trips. Bookings can be managed from a central dashboard.
2. Driver and fleet management
Transport companies can manage their drivers, assign rides, view driver availability, and coordinate daily operations from one place.
3. Live GPS tracking and navigation
Integrated Google Maps and GPS tracking help companies monitor active trips and driver locations. Drivers can use navigation to reach pickup and drop-off points, while managers can view trip progress and estimated arrival times.
4. Dedicated driver mobile app
Drivers can receive ride requests, accept assigned jobs, access customer and trip information, navigate routes, and update ride status through their mobile devices.
5. Secure payments and fare management
Supports fare configuration, payment processing, automated fare calculations, and financial reporting to help businesses manage ride charges and transactions.
6. Multiple web dashboards
Separate dashboards allow administrators, transport companies, and hotel managers to manage bookings, drivers, trips, permissions, and operational reports according to their roles.
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