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Customer Support & CRM Management Dashboard
I managed customer support and CRM for a SaaS business using a professional ticketing system.
What I did:
Handled 136+ support tickets with 96% satisfaction rate
Maintained an average response time of 2.4 hours
Categorized tickets by priority (High, Medium, Low)
Updated CRM with customer activity and notes
This helped the client reduce open tickets by 80% and improve customer retention.
I can provide the same professional customer support for your business - fast, friendly, and organized.
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Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
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Income & Expense Control | Excel Dashboard
I developed a professional Excel dashboard as a portfolio practice project to demonstrate my skills in financial data management, income and expense tracking, and business reporting.
Project Features:
Automated income and expense calculations.
Financial dashboard with key performance indicators (KPIs).
Transaction tracking and organization.
Expense analysis by category.
Financial charts and visual reporting.
Net income calculation.
Project Results (Sample Data):
Total Income: $46,200
Total Expenses: $9,090
Net Result: $37,110
Tools: Microsoft Excel
Skills: Data Analysis, Accounting, Financial Reporting, Data Entry.
This project demonstrates my ability to organize financial records, analyze business performance, and create clear financial reports using Microsoft Excel.
Note: This is a portfolio demonstration using fictional financial data.
Great work 👏🏻
This interactive dashboard provides a comprehensive view of profit performance across multiple dimensions—time, segments, regions, categories, and sub‑categories.
This dashboard transforms raw business data into actionable insights by allowing stakeholders to quickly identify profitable areas, spot regional trends, and evaluate category performance. It’s designed for clarity, interactivity, and decision‑making support.
#This is an excellent Profit Dashboard which is made in MS Excel with multiple creative functions help in understanding Monthly , Yearly , Area wise Profits.
This is a customer support chatbot that help users to sell their products online.
User will chat with on your website.
It collect leads on your behalf gather detail in a google sheet.
It will even create meeting add to your Google calendar. It is useful for you as an individual, an entrepreneur, as somebody delivery services or product.
I use my niece boutique as a reference.
Tools:
Ai Agent, Ai chat model, memory, code tools, Google sheet and Google calendar.
Ai Agent: as Ai agent you it a task, it will use several tools at it's disposal to respond and act based on the system prompt.
Ai chat model: respond to all the chats.
Memory: you give your agent memory so that it can remember everything read understand and interpret it.
Code tool: It return the days of the week.It gather information about people that are chatting even see them as potential buyers or not.
Google sheet: It record every sales.
Google calendar: You use Google calendar to book an appointment with your customers
