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AI-Powered Lead Intake, Qualification & CRM Operating System
Designed and built a production-grade AI-powered lead conversion system that automatically captures, qualifies, enriches, and routes leads into a CRM without manual intervention.
The system combines Airtable, Make.com, HubSpot CRM, Groq AI, Twilio, and WhatsApp to create a complete lead management workflow. New leads are automatically analyzed by AI, assigned qualification scores, enriched with business insights, synced to HubSpot CRM, and prepared for outreach and sales follow-up.
Key capabilities include AI lead scoring, qualification summaries, CRM synchronization, WhatsApp automation, lead enrichment, duplicate prevention, activity tracking, and automated pipeline management.
The result is a scalable sales automation system that reduces manual data entry, improves lead response speed, and provides sales teams with qualified, actionable opportunities.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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The wide counters are what let it survive the home screen — in that grid of other app icons it still reads as one shape instead of collapsing into noise, which is the real test for a CRM mark. Is the gradient locked to the logo, or does it shift across the product surfaces?
AI Lead Qualification & Appointment Automation System
AI Lead Conversion Platform — Telegram, CRM & Automated Scheduling
Designed and developed an AI-powered lead conversion system that handles incoming Telegram conversations from first contact to qualification, CRM synchronization, and appointment booking.
The AI works with conversation history, lead profile data, unanswered questions, current funnel stage, available actions, and verified CRM data to determine the next appropriate step and generate structured responses.
The system automatically creates and updates leads in the CRM, manages qualification stages, books meetings, generates Yandex Telemost links, sends reminders, handles rescheduling, and escalates exceptional cases to a human manager.
The architecture includes dialogue state management, message deduplication and batching, PostgreSQL persistence, concurrency protection, validation before actions are executed, and safeguards against sending unverified or prohibited information.
This is not just an AI chatbot — it is an automated sales workflow that connects Telegram, AI, CRM, scheduling, and human escalation into one controlled process.
AI makes decisions within controlled business rules instead of operating as an unrestricted chatbot.
The concurrency safeguards and validation-before-actions detail is a strong distinction here—booking systems usually fail at the edges, not in the happy path. I’d expose a compact lead state to the operator (stage, next action, last unanswered question) so a human can resume...
A demo video showing how the Synapse AI system solves the #1 problem in real estate lead generation: late-night leads going cold. When a lead messages at 11:47 PM, the AI Agent responds in 60 seconds — qualifying the lead, sending automated multi-day follow-ups, and booking the appointment directly on the calendar. Industry average response time is 8+ hours; this system responds in 60 seconds.
Speed-to-lead matters most when the first response tees up the next human action, not just when it is fast. I’d keep the first pass to one qualifying question at a time, make the follow-up cadence explicit, and route high-intent replies to a person with the transcript attached....