DESKO – Smart Workplace & Desk Booking Platform

Project Type: Enterprise Web Application Industry: Workplace Management / Enterprise Technology My Role: UX/UI Designer Tools: Figma Platforms: Web & Mobile

1. Project Overview

DESKO is a smart workplace management platform designed to simplify office seat reservations and workspace navigation for employees.

The platform allows employees to search for available workspaces, reserve desks, manage bookings and explore office floor layouts. It also provides features such as panoramic workspace viewing, wearable integration and mobile-based navigation to help employees locate their reserved seats within large office campuses.

The primary objective was to create a seamless workplace booking experience that connects desk reservations with real-world office navigation.

2. Problem Statement

Managing office seating in large corporate campuses can be challenging, particularly when employees need to find available desks, reserve workspaces and navigate between different blocks and floors.

Employees also need better visibility into reservation details, workspace availability and booking requests.

The challenge was to create a unified platform that simplifies desk booking while helping employees physically locate their reserved workspaces.

Key challenges included:

Making desk discovery and reservation simple.

Helping employees identify available seats across office floors.

Providing clear visibility into upcoming and previous reservations.

Simplifying booking requests and ticket management.

Helping employees understand workspace locations through panoramic views.

Enabling convenient navigation to reserved desks using mobile devices.

3. Goals & Objectives

Create an intuitive office desk booking experience.

Enable employees to search and reserve available workspaces.

Provide interactive floor maps and seating information.

Simplify reservation management and booking history.

Introduce panoramic workspace previews.

Support wearable-based workspace access.

Enable mobile navigation to reserved seats and office blocks.

Improve the overall employee workplace experience.

4. My Role & Responsibilities

As the UX/UI Designer, I was responsible for translating workplace management requirements into a simple and accessible digital experience.

My responsibilities included:

Understanding employee booking workflows and business requirements.

Defining information architecture and application navigation.

Designing desk reservation and booking management experiences.

Creating interactive floor-map interfaces.

Designing workspace availability and reservation details.

Exploring panoramic workspace viewing experiences.

Designing mobile navigation flows for locating reserved seats.

Establishing reusable UI components and visual consistency.

Creating wireframes, high-fidelity designs and interactive prototypes in Figma.

5. Design Process

01. Discovery & Requirement Analysis

Understood employee workplace requirements, desk reservation processes and the challenges of navigating large office campuses.

02. Information Architecture

Structured the platform around essential modules, including Book Seat, Reservations, My Requests, Floor Map and Help & Support.

03. Wireframing & User Flows

Created user journeys for searching available desks, making reservations, managing booking requests and navigating to reserved workspaces.

04. Visual Design

Developed a clean enterprise interface using a structured layout, intuitive navigation, clear reservation cards, interactive floor maps and consistent UI components.

05. Prototyping & Refinement

Created interactive Figma prototypes to demonstrate booking interactions, reservation management, workspace selection and navigation experiences.

6. Wireframes & User Flows

The platform was designed around four primary user journeys.

01. Seat Booking

Open Book Seat → Select Office Location → Choose Block & Floor → Explore Available Desks → Select Seat → Confirm Reservation.

02. Reservation Management

Open Reservations → View Upcoming Bookings → Check Reservation Details → Check In → Access Booking History.

03. Workspace Discovery

Open Floor Map → Explore Office Layout → Select Workspace → View Nearby Facilities → Explore Panoramic Workspace View.

04. Mobile Navigation

Access Reservation → View Booked Seat Details → Open Mobile Navigation → Identify Office Block & Floor → Navigate to Reserved Workspace.

7. Final UI Screens

01. Reservation Dashboard

Employee reservation overview.

Current booking information.

Office location and floor details.

Visual floor-plan preview.

Check-in functionality.

Upcoming reservations and booking history.

02. Seat Booking Experience

Office location selection.

Block and floor navigation.

Interactive seating layouts.

Available and reserved seat identification.

Workspace selection and booking confirmation.

03. Floor Map & Panoramic View

Interactive office floor maps.

Workspace location identification.

Nearby seating and facilities.

Panoramic workspace preview.

Visual exploration of office surroundings.

04. Booking Requests & Management

Raise workspace-related requests.

Manage booking requests.

View reservation notifications.

Access booking history and support information.

05. Mobile & Wearable Experience

Access reservation information on mobile.

Navigate to the assigned office block and floor.

Locate reserved seats within the campus.

Support wearable-based workspace access.

8. Outcome & Impact

The design brought desk reservations, workspace discovery and office navigation into one connected workplace experience.

The proposed solution focused on:

Simplifying employee desk reservations.

Improving visibility into workspace availability.

Making office floor navigation easier.

Connecting digital reservations with physical workspaces.

Providing a consistent experience across web and mobile.

Establishing a scalable foundation for smart workplace management.

The result: A unified workplace booking platform concept that connects seat reservations, interactive floor maps and location-based navigation to create a more convenient employee experience.