šŸ“Š Customer Churn Analysis Dashboard | Power BI Project Designed and developed an interactive Pow...šŸ“Š Customer Churn Analysis Dashboard | Power BI Project Designed and developed an interactive Pow...
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šŸ“Š Customer Churn Analysis Dashboard | Power BI Project
Designed and developed an interactive Power BI dashboard to analyze customer churn for a banking dataset with over 9,900 customers.
The primary objective was to identify key patterns and factors influencing customer attrition and deliver actionable insights to support effective retention strategies.
šŸ” Key Features:
Visualization of critical KPIs such as churn rate, account balance, and activity status
Customer segmentation based on demographics and behavior
Interactive filters for detailed comparison and analysis
Clear insights into high-risk customer groups
šŸ“ˆ Impact:
This project enhanced understanding of customer behavior and empowered stakeholders to make data-driven decisions to reduce churn and improve customer engagement.
Tools Used: Power BI, DAX,Data Visualization
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