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📊 Customer Churn Analysis Dashboard | Power BI Project
Designed and developed an interactive Power BI dashboard to analyze customer churn for a banking dataset with over 9,900 customers.
The primary objective was to identify key patterns and factors influencing customer attrition and deliver actionable insights to support effective retention strategies.
🔍 Key Features:
Visualization of critical KPIs such as churn rate, account balance, and activity status
Customer segmentation based on demographics and behavior
Interactive filters for detailed comparison and analysis
Clear insights into high-risk customer groups
📈 Impact:
This project enhanced understanding of customer behavior and empowered stakeholders to make data-driven decisions to reduce churn and improve customer engagement.
Tools Used: Power BI, DAX,Data Visualization
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Great stuff! Would love to know what the brief looked like. You clearly took it somewhere special.
Project title: Board Report Redesign: Q3 Performance Pack (Power BI)
Same financial data, redesigned from a plain Word report into a one-page Power BI board view.
The problem
Board and management reports are often full of accurate numbers that nobody reads closely. Tables, long paragraphs and default charts make people hunt for the headline.
What I did
To show my approach, I built a fictional company’s Q3 board report two ways from the same Excel workbook: a typical plain Word version, and a redesigned one-page Power BI view.
What I changed
• Key figures (revenue, profit, closing cash, variance to budget) placed first
• A waterfall that takes cash from opening balance to closing cash
• Clear chart titles, with units where they apply
• One colour system applied across every visual
• All figures tie back to a single workbook, with DAX measures checked against it
Deliverables in this sample
• Plain “before” report (Word, 8 pages)
• Redesigned Power BI board view (PDF)
• Source workbook structure and a custom navy and gold theme
Note: The company, figures and report are fictional, created only to demonstrate my approach. No real client data is used.
What I can do for you
I design board packs, investor decks and monthly management reports for SMEs and finance teams, in Power BI and Excel. If your reports get skimmed instead of read, message me.
I created an interactive "Neutra-Center Sales Dashboard using Microsoft Power BI" to transform sales excel data into clear, meaningful business insights.
Key Features:
- Interactive quarterly and state filters
- Sales and profit KPI cards
- Customer and product performance analysis
- Payments method distribution
- State-wise profit coparison
- Monthly sales trend visualization
- Geographic sales distribution map
- Clean, modern dashboard design
This project demonstrates my ability to present sales data in an organized, interactive, and visually appealing format to help user understand business performance and identify important trends.
