RAG-Based AI Assistant for Automotive Customer Service
Developed an intelligent AI-powered chatbot for an automotive company to automate customer support and sales inquiries. The system handles car model details, pricing, availability, financing options, service bookings, and test drive scheduling. Integrated with a knowledge base using RAG to provide accurate, real-time responses from company data. Designed to improve customer engagement, reduce response time, and increase lead conversion through 24/7 automated support.