Enhancing Ethical Investment Platform UX for Better EngagementEnhancing Ethical Investment Platform UX for Better Engagement
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OVERVIEW CIRCA5000 (now tickr) is a UK-based ethical investment platform designed to make sustainable investing accessible to everyday users. As the platform scaled, onboarding complexity and unclear value communication created drop-off during early user journeys.
PROJECT BRIEF Improve onboarding and core product UX to increase activation, reduce friction, and better communicate the platform’s ethical investment proposition.
ROLE UI/UX Lead and product designer
METHODS Analysed onboarding funnels, conducted UX audits, and mapped critical user journeys to identify drop-off points. Redesigned onboarding flows, simplified content hierarchy, and refined UI patterns to improve clarity, trust, and accessibility across the mobile app experience.
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