Wellness Booking and Concierge Automation for SŌMA HOUSEWellness Booking and Concierge Automation for SŌMA HOUSE
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SŌMA HOUSE is an 18 room boutique wellness hotel in Tulum, Mexico.
Most wellness bookings start with a simple guest message: “Can I book a massage tomorrow?”
But behind that request, the concierge has to understand what the guest needs, recommend the right treatment, check practitioner and space availability, coordinate timing, confirm the booking, send reminders, handle rescheduling, and fill cancellations.
I rebuilt that entire moment in Lovable.
Guests can now share how they want to feel, receive a personalized ritual recommendation, choose their preferred setting, see only valid availability, and confirm their session without messaging the concierge.
After booking, they can manage changes independently, while cancelled openings can automatically be offered to eligible guests.
On the owner side, the Concierge view brings together confirmed bookings, scheduling, automation activity, waitlist handling, and the amount of manual coordination saved.
The result: a more personal guest experience with significantly less routine admin for the hotel team.
Business: SŌMA HOUSE Location: Tulum, Mexico Business type: 18 room boutique wellness hotel Key operational challenge: a small concierge team coordinating practitioners, treatment spaces, guest preferences, reminders, rescheduling, and cancellations.
Built in Lovable for #lovablechallenge
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Ganesh's avatar
The color palette, typography and the spacing gives a calm, pleasant feel for sure.
Jason's avatar
Amazing App😍
Milon's avatar
Really smart use of automation to make the guest experience more personalized while taking routine work off the concierge team. Love this approach!
Noel Dario's avatar
SŌMA HOUSE sounds like a dream brief — boutique wellness in Tulum needs that calm, tactile visual language.
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