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Built a structured CRM and lead management system in Zoho for a startup scenario, designed to organize, track, and prioritize all incoming leads. The system includes a clean pipeline with clearly defined stages, standardized lead fields, and a process for converting leads into deals. Every lead is categorized, prioritized, and tracked, ensuring consistent follow-ups and full visibility across the sales process. This project demonstrates how proper CRM setup creates a scalable, efficient, and auditable sales workflow.
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Connect with clients, get discovered, and run your business 100% commission-free
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𝐓𝐡𝐞 5-𝐌𝐢𝐧𝐮𝐭𝐞 𝐖𝐢𝐧𝐝𝐨𝐰 — 𝐖𝐡𝐲 𝐘𝐨𝐮𝐫 𝐋𝐞𝐚𝐝 𝐢𝐬 𝐀𝐥𝐫𝐞𝐚𝐝𝐲 𝐂𝐨𝐥𝐝
Your lead filled out your form 6 minutes ago, and they may already be talking to someone else. This isn't just dramatic; it's a reality in sales known as the "5-minute rule." Research from Harvard Business Review shows that if you respond to a lead within 5 minutes, you are 100 times more likely to make contact than if you wait 30 minutes.
Here's what happens inside your lead's mind after they fill out your form:
0–5 minutes: They're excited and waiting, at peak intent.
5–15 minutes: They've moved on to another tab, possibly checking out a competitor.
30 minutes: They've had a meeting, made coffee, and forgotten they even submitted.
2 hours: A competitor has already replied, and the conversation has started.
Next day: They're in someone else's onboarding flow.
The worst part? They never tell you they moved on. You just see a lead in your CRM that never converted, leading you to assume the product wasn't right for them. In reality, it was right; you were just too slow.
I built Sweege to address this issue. After losing leads not to competition, but to silence, I wondered: what if a tool could reply before I even knew a lead came in?
Tomorrow, I will share what typically happens inside most sales teams when a new lead arrives. It's not pretty.
Built with vibe coding — fast ideas, real solutions.
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My approach :
Headless Shopify Development • Shopify Plus • Custom Shopify Stores • Ecommerce Development • Shopify Theme Customization • Hydrogen & Headless Commerce • Conversion Rate Optimization (CRO) • Klaviyo Email Marketing • Shopify SEO • Landing Page Design • GemPages & PageFly • Performance Optimization • Mobile-First Design • API Integrations • UI/UX Design • Ecommerce Automation • Product Page Optimization • Subscription & Bundle Setup • Shopify Store Migration • Custom Liquid Coding • Figma to Shopify • Speed Optimization • Sales Funnel Development • Ecommerce Branding & Marketing
This is such a smooth and modern execution
Account Manager, Customer Service and Live Chart Support
I was hired as a Account manager, and customer service like handling incoming calls and live chat support for a company that provides services for Old refurbished units(ECM, ECU) for a Vehicle They've used ZOHO CRM.
I've assigned multiple accounts on daily basis that I need to take care of, and Follow up with the customer with the updates.
1) Like ordering Parts, checking if that part will fit for their vehicle by decoding the customer VIN Number.
2) Then updating customer with the tracking information, once the unit programmed and ready for the shipment.
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