CRM Migration & Lifecycle Strategy - Luxury Beauty Led year-long CRM migration project for Estée ...CRM Migration & Lifecycle Strategy - Luxury Beauty Led year-long CRM migration project for Estée ...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
CRM Migration & Lifecycle Strategy - Luxury Beauty Led year-long CRM migration project for Estée Lauder's multi-brand beauty portfolio, overseeing technical integration, data migration, testing protocols, and cross-functional coordination.
Project scope:
Managed migration planning and execution across multiple international markets.
Coordinated with IT, Data, Regional Marketing, and Brand teams.
Ensured campaign continuity during platform transition.
Implemented enhanced segmentation and automation capabilities in new system.
Directed ongoing D2C lifecycle strategy across email and SMS channels.
Impact: Seamless transition with zero downtime, enhanced personalization capabilities, improved customer engagement through better segmentation and automation workflows.
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started