I created KORA, a multilingual booking and appointment management platform designed for small appointment-based businesses.

I created KORA to solve a simple but common problem: small business owners who manage their businesses themselves often spend too much time answering booking requests, checking availability, confirming appointments, handling cancellations and following up with customers. When a customer cancels, an appointment slot can also remain empty, resulting in a lost opportunity.

KORA turns this manual process into a simple self-service booking experience. Customers can browse services, see available time slots, choose a date and time, provide their information and receive an instant booking confirmation without having to contact the business owner.

On the owner's side, KORA provides a complete workspace to manage the calendar, appointments, customers, services, waitlist and automated workflows.

The main feature I wanted to demonstrate is cancellation recovery. When an appointment is cancelled, KORA releases the available slot, checks the waitlist and identifies a compatible customer. The workflow then demonstrates the progression from Matched → Notified → Claimed → Recovered, with the calendar updated after the slot is recovered.

I also built the experience in English and French, with responsive interfaces designed for both desktop and mobile.

Why I created it: I wanted to demonstrate how a small business owner could spend less time managing administrative tasks and more time serving customers, while also reducing the opportunities lost through cancellations.

KORA was built as a fictional business scenario specifically for this challenge.

Less admin. More booked appointments.