• Manage the full deduction lifecycle for assigned customer portfolios. • Perform and maintain accurate and timely reconciliation of open deductions. • Maintain

Provided 24/7 Customer support

• Pay Deduction Process • Invoicing & Auditing • End User Computing • Strong Data Analytical • Project management • Strong decision maker • Innovative • Service

Authored comprehensive software user guides, technical manuals, and release notes for various clients in the tech industry.

Developed and implemented social media content strategy resulting in increased engagement and follower growth.