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HIQ Labs

HIQ Labs

Digital Transformation | AI | RPA | Agents | Automation

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Cover image for HIQ Labs WhatsApp Bots for
HIQ Labs WhatsApp Bots for Businesses HIQ Labs WhatsApp Bots for Businesses is designed to help restaurants, online stores, clubs, cafés, and service-led businesses engage customers instantly through the platform they already use every day: WhatsApp. Instead of depending only on phone calls, manual replies, or delayed responses, businesses can use an intelligent WhatsApp bot to handle common customer interactions in real time. Customers can view menus, place orders, track order status, ask basic questions, receive updates, and interact with the business without waiting for a human response. For small and mid-sized businesses, this creates immediate value. It reduces repetitive manual work, improves response time, and gives customers a smoother digital experience. A restaurant can accept food orders faster. An online store can guide customers through products and delivery updates. A club or café can share offers, bookings, and event information more easily. The product is built to be practical, affordable, and easy to adopt. Businesses can try WhatsApp bots free for 4 weeks, watch the bot in action, and interact with it live before making any long-term decision. At HIQ Labs, the goal is simple: make intelligent automation accessible to businesses that want better customer engagement without heavy technology investment. With WhatsApp Bots, businesses can automate conversations, improve customer experience, reduce operational effort, and create a smarter front-end communication channel. It can also support lead capture, repeat engagement, order confirmations, and basic support flows in a simple, customer-friendly way. HIQ Labs helps businesses move from manual conversations to automated, real-time customer engagement.
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Cover image for What happens to an invoice
What happens to an invoice after you send it? For many businesses, the journey still looks something like this: Receive the invoice Read through it Enter the details manually Check if everything is correct Send it for approval Finally move the data into the next system And when you’re dealing with hundreds or thousands of invoices, those small steps quickly become a lot of work. This is where intelligent document processing can change the workflow. With HIQ Labs’ Extraction IQ, the process can follow a structured flow: Invoice Intake → AI Extraction → Validation → Review → Approval → Export The system can receive invoices from sources such as emails, PDFs, images, shared folders and supplier portals. AI then extracts important information—supplier details, invoice numbers, dates, tax values, totals and more. But extraction is only one part of the story. The information is validated against business rules, invoices that need attention can be routed for review, and validated invoices can then move forward for approval and downstream processing. The goal isn’t simply to “automate invoices.” It’s to make the entire journey of an invoice more connected, consistent and manageable. Less manual entry. Fewer repetitive checks. More visibility into the process. Because good automation doesn’t just remove a task—it improves the workflow around it. #DocumentAI #IntelligentAutomation #InvoiceAutomation #BusinessProcessAutomation #AI #DigitalTransformation #ProcessAutomation #EnterpriseAI #HIQLabsd models using different
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Cover image for Extraction IQ is a governed
Extraction IQ is a governed document understanding and automation platform designed to classify, extract, validate, review, audit, and prepare invoice data for downstream business systems. The solution supports invoices arriving in different layouts and formats, including text-based PDFs, image-based PDFs, scanned documents, TIFF/TIF files, PNG images, and other supporting document types commonly received in finance operations.  The platform also combines controlled invoice intake, state-machine-driven orchestration, specialist processing agents, human-in-the-loop review, database-backed traceability, and a Microsoft-oriented AI path using Azure AI Foundry and Microsoft Agent Framework.
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