
I’m probably every designer's worst client; I had several rounds of tiny, obsessive revisions. The expert was incredibly patient and professional throughout, executing every change without complaint. They genuinely want the author to be 100% happy, and that level of dedication is rare and deeply appreciated.
Seriously impressed with the turnaround time and clear communication. Emails were always answered promptly, and I never felt like I was waiting around. When I asked for a last-minute tweak to the spine text, it was done within the hour. It made the entire process feel collaborative and fast-paced, keeping my launch timeline on track.
The final files were immaculate. I've heard horror stories about designers sending authors files that still need corrections before uploading. Not here. I got the files, uploaded them, and hit "Publish." The print proof looked exactly like the digital mock-up, which is a huge credit to their precision in trim size and bleed handling. A true professional outfit.