Zelda Gouws
Senior WordPress & WooCommerce Technical Specialist
New to Contra
Zelda is ready for their next project!
WooCommerce REST API Integration with Vend POS – Sports Concept Store
WooCommerce & Vend POS API Integration
Developed an integration connecting The Sports Concept Store's WooCommerce website with Vend, a point-of-sale and inventory management system.
My Responsibilities
Working with the WooCommerce REST API and Vend API
Connecting the online store with the external POS system
Developing integration functionality between both platforms
Handling API authentication, requests and responses
Troubleshooting integration and data communication issues
Supporting the integration's technical functionality
Technical Expertise Demonstrated
REST APIs, WooCommerce, PHP, JSON, API authentication, third-party system integrations and eCommerce troubleshooting.
Project Focus
Connecting an online WooCommerce store with an external retail management platform through API integration.
Client website and identifying details can be omitted for confidentiality.
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WordPress & WooCommerce Troubleshooting, Debugging & Maintenance
WordPress & WooCommerce Technical Troubleshooting
Technical troubleshooting, debugging and maintenance across existing WordPress websites and WooCommerce stores.
My Responsibilities
Investigating WordPress and WooCommerce errors
Diagnosing plugin conflicts and compatibility issues
Troubleshooting HTTP 500/502/504 errors and PHP-related problems
Investigating checkout, payment and order-processing issues
Reviewing WordPress, WooCommerce and server error logs
Diagnosing slow website performance and database queries
Troubleshooting scheduled tasks, WP-Cron and WooCommerce Action Scheduler
Managing backups, plugin updates and website maintenance
Resolving hosting, SSL and DNS-related issues
Technical Approach
I focus on identifying the underlying cause rather than applying temporary fixes. My approach includes reproducing problems, analysing relevant logs, checking system behaviour, testing solutions and verifying that functionality has been restored.
Technologies
WordPress, WooCommerce, PHP, MySQL, cPanel, WHM, JavaScript and browser developer tools.
Project Focus
Providing reliable technical support and ongoing maintenance for businesses that depend on their websites and eCommerce stores.
Examples represent technical work across client projects. Client identities are kept confidential.
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WooCommerce Subscriptions & Membership Management
WooCommerce Subscription & Membership Management
Ongoing technical support and maintenance for an established WordPress membership platform using WooCommerce Subscriptions.
My Responsibilities
Troubleshooting recurring payments and subscription renewal issues
Managing monthly, quarterly and annual subscription plans
Configuring subscription switching and billing schedules
Resolving membership access and account-related issues
Investigating payment gateway and order status problems
Maintaining secure access to members-only content
Diagnosing plugin conflicts and compatibility issues
Providing ongoing technical maintenance and support
Technical Approach
Investigating issues through WooCommerce logs, subscription records, payment statuses and WordPress debugging tools. Identifying underlying problems and implementing practical fixes while minimising disruption to active subscribers.
Technologies
WordPress, WooCommerce, WooCommerce Subscriptions, PHP, payment gateway integrations and membership functionality.
Project Focus
Supporting a subscription-based business with reliable billing functionality, membership access and ongoing website stability.
Client identity withheld for confidentiality.
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Steglio — WooCommerce eCommerce Development & Technical Management
Steglio – Luxury Home Décor eCommerce Store
Website: https://www.steglio.com
Complete design, development and ongoing technical management of a WordPress and WooCommerce online store specialising in luxury home décor products.
My Role
As Owner and Director of InHouse Web, I managed the project from concept through to launch, overseeing the website development, visual design, product creation and eCommerce functionality.
Project Scope
Complete WordPress and WooCommerce website development
Website layout, design and responsive optimisation
Product artwork, graphic design and marketing visuals
Product creation, image preparation and catalogue management
WooCommerce product categories, variations and pricing
Payment gateway and checkout configuration
Google Merchant Center and Meta catalogue integrations
SEO implementation and product optimisation
Hosting, performance optimisation and technical troubleshooting
Ongoing website maintenance, updates and eCommerce management
Technologies
WordPress, WooCommerce, Elementor, PHP, HTML, CSS, SEO, Google Merchant Center and Meta Commerce Manager.
Project Outcome
Delivered a fully functional, branded eCommerce platform with an extensive product catalogue, integrated online shopping functionality and ongoing technical support.
The project demonstrates my ability to manage an eCommerce website from initial development through to daily operations and long-term maintenance.
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