Change Management professional

Operational Support Associate

This was a new role, working in a start-up SAAS solution company. Collaborating with implementation, product and tech teams to ensure clients were given the sup

Project Manager
Technical Support Specialist
Customer Success Manager
HubSpot
Jira
Zendesk

Assistant Systems Manager

Working in a bank, within the Deposits department to manage, maintain and implement developments to the systems used to service the deposit base of the bank. Th

Technical Support Specialist
Jira

IT Change Manager

As an IT Change Manager at a property lending company, I led and coordinated the delivery of IT changes across multiple platforms and systems.

Project Manager
Jira