Victor Adesunloro - AI Agent Developer | ContraWork by Victor Adesunloro
Victor Adesunloro

Victor Adesunloro

AI & Workflow Automation Expert | AI Agents & Chatbots

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Victor is ready for their next project!

Followed by Kraig M, Hamza H, and Deep G

Abuja, Nigeria

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Abuja, Nigeria

Automated AI Customer Support Workflow Project Overview This project automates email customer support using AI agents and vector retrieval to deliver instant, accurate responses to customer inquiries 24/7. Built on Veloce (n8n-based canvas), the workflow monitors incoming emails, classifies their intent, fetches verified business knowledge, and sends tailored replies—all in under one minute. Key Problem Solved Manual customer support leads to long response delays (often 3–6 hours during off-hours or busy workdays), leading to frustrated clients and lost revenue. This automation eliminates response lag while maintaining human-like accuracy. Workflow Step-by-Step Architecture Email Monitoring (Gmail Trigger): Continuously watches the inbox for incoming messages in real time. Intent Classification (Text Classifier): Analyzes incoming emails to separate genuine customer support requests from promotional spam or irrelevant emails. Irrelevant Emails: Routed to a No Operation node and safely ignored. Support Inquiries: Passed directly to the AI processing pipeline. Knowledge Retrieval (Pinecone Vector Store + NVIDIA Nemotron Embeddings): The AI Agent pulls relevant context from stored company data (FAQs, pricing, policy documentation) to ground the response in factual business data. AI Agent Processing (AI Agent + NVIDIA Nemotron Chat Model): Synthesizes the customer's query with the retrieved knowledge to draft a precise, personalized response. Organization & Delivery (Add Label + Reply to Message): Tags the original email thread for organization and automatically sends the response back to the customer. Technical Stack Workflow Automation Platform: Veloce / n8n LLM Engine: NVIDIA Nemotron Chat Model Vector Store / RAG: Pinecone Vector Database with NVIDIA Nemotron Embeddings Integrations: Gmail API Core Benefits & ROI Instant Response Time: Reduces customer wait times from hours to under 60 seconds. 24/7 Coverage: Provides instant replies during nights, weekends, and holidays without added staffing costs. Factual Accuracy: Uses Retrieval-Augmented Generation (RAG) so the AI never hallucinates or provides wrong company data.
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Client Onboarding Automation with Make.com (http://Make.com) My role. Make.com (http://Make.com) Automation Specialist Project description. I built a client onboarding automation that turns a manual process into a structured workflow. The system captures new client information from Google Forms, checks the client database, routes new and existing clients, creates or updates records, generates onboarding tasks, tracks completion, validates client information, and sends an automated completion email through Gmail. Built with Make.com (http://Make.com), Google Forms, Google Sheets, conditional routing, data aggregation, validation, and Gmail. Skills and deliverables Make.com (http://Make.com) API Integration Email Automation Google Sheets Automated Workflow
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AI RAG Pipeline & Knowledge Base Chatbot Automation Built with n8n My role. AI Automation Engineer | n8n & RAG, AI Chatbot Developer Project description. Built an end-to-end RAG (Retrieval-Augmented Generation) pipeline and AI chatbot using n8n. The workflow automates knowledge ingestion, processing, context retrieval, and LLM-powered response generation. It demonstrates how business knowledge can be connected to an AI assistant to provide more relevant and grounded answers. The solution can be adapted for customer support, internal knowledge bases, document Q&A, and AI-powered business automation. Skills and deliverables n8n CRM Automation API Integration Chatbot Development LLM Prompt Engineering
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Automated PDF Invoice Extraction & Database Sync (n8n & AI Workflow) The Problem: Are you and your team wasting 10+ hours a week manually opening PDF invoices, copying data fields, and pasting them into spreadsheets? Repetitive data entry drains your profits and causes costly human errors. The Solution: I build custom n8n workflows that instantly capture incoming PDF invoices from Google Drive, extract core details using AI, sync everything straight to your database, and notify your team automatically. Scale your operations and eliminate administrative friction completely.
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