At McMaster University, I provided administrative and documentation support in a healthcare research environment, with a focus on records digitization, privacy, and workflow efficiency. This work helped improve document access while supporting accuracy, compliance, and secure information management.
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41
In this role, I provided reception and administrative support in a dental clinic setting, including patient scheduling, phone and email communication, record updates, and general office coordination. I helped ensure patients felt welcomed and that the clinic’s daily workflow remained organized and efficient.
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26
In this role, I provided front-line administrative and client support for community members accessing tax, ID, and government program services. I helped manage high volumes of inquiries, guide clients through important processes, and improve internal documentation so services could be delivered more smoothly and consistently.
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24
At Queen’s Garden Long Term-Care Home, I provided medical administrative support with a focus on accurate documentation, resident records, and family communication. This work helped support smooth daily operations while ensuring sensitive information was handled with care and professionalism.
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40